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Meet the most expensive “associate” in most law firms. More expensive than a regular lawyer. More expensive than the named partner. It’s … the photocopier.
I was recently reviewing the charges for a one of my clients who was previously represented by a national law firm. Do you know how much they were charging for copies? .35 cents a page!
That’s not all! Here is their price sheet:
$0.35 per page for photocopies
$1.00 per page for faxes
$2.50 per long distance phone call
This adds up fast! In many law offices, the photocopier earns more per hour for the firm than the lawyers!
Next time you talk to a lawyer, do not just ask about fees, ask about the expenses!
- How much will you charge me for copies?
- How much will you charge me for faxes?
- How much will you charge me for long distances calls?
- What other expenses will I have to pay?
- What are the average expenses in a case like this.
- And, here is the big question, what is the maximum I might have to pay?
Many lawyers will set a cap on the expenses and if they cannot charge you more than the cap without your prior approval. This prevents run-away, surprise charges at the end of the case.
Since going digital (“paperless”), I have done away with a lot of these charges which make clients feel like they are being nickel and dime-ed. Here are my standard charges:
$0 for copies
$0 for faxes
$0 for long distance telephone calls
$0 for postage
Yes, these things cost my office some money, but so far my clients have not abused my goodwill, so I do not charge them for these services.
99% of the time, I just ask my clients to pay for the cost of their medical records. And, if my clients can get their records on their own, there may be no extra charges.
How about you? What kinds of things is your lawyer charging you for?
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